Refund Policy

Refund Policy

We value the trust our students place in us. This Refund Policy explains when refunds may be available and the conditions that apply to course purchases made through CS with Rizwan.

1. Overview

CS with Rizwan offers high-quality digital educational content, including online Computer Science courses, video lessons, quizzes, assignments, downloadable resources, and other learning materials. Since these are digital products that become accessible immediately after purchase, refunds are subject to the conditions outlined below.

2. General Refund Policy

Unless otherwise stated for a specific course or promotional offer, all course purchases are generally non-refundable once access to the course has been granted.

Please review the course description, syllabus, and requirements carefully before making a purchase.

3. Situations Where a Refund May Be Considered

A refund request may be reviewed in exceptional circumstances, including:

  • You were charged multiple times for the same purchase.
  • A payment was processed successfully, but course access was not provided and the issue could not be resolved.
  • A technical problem on our platform permanently prevents access to the purchased course.
  • The wrong course was delivered due to an error on our side.

Each request is reviewed individually, and approval is at our sole discretion.

4. Situations Not Eligible for Refunds

Refunds will generally not be issued in the following cases:

  • You changed your mind after purchasing.
  • You no longer have time to complete the course.
  • You purchased the wrong course by mistake.
  • You are dissatisfied after accessing a significant portion of the course content.
  • You did not meet your examination expectations or academic goals.
  • You forgot to cancel a promotional offer or enrolled voluntarily.
  • Your internet connection, device, or software prevents you from accessing the course.
  • You violated our Terms & Conditions or shared your account with others.

5. Technical Assistance Before Refunds

Before considering a refund, we encourage students to contact our support team. Many access issues can be resolved quickly through technical assistance.

6. How to Request a Refund

If you believe your purchase qualifies for a refund, please email us with the following information:

  • Your full name
  • Registered email address
  • Order or transaction reference (if available)
  • Name of the course purchased
  • Reason for requesting the refund
  • Relevant screenshots or supporting information (if applicable)

7. Review Process

Once we receive your request:

  • We will review the details provided.
  • Additional information may be requested if necessary.
  • You will be notified of our decision after the review is completed.

8. Approved Refunds

If a refund is approved:

  • The refund will be processed using the original payment method whenever possible.
  • Processing times may vary depending on your payment provider or financial institution.
  • Access to the refunded course may be removed after the refund has been completed.

9. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will become effective immediately after they are published on this page.

10. Contact Us

If you have questions about this Refund Policy or need assistance with a purchase, please contact us:

CS with Rizwan
Email: info@cswithrizwan.com

Thank You

Thank you for choosing CS with Rizwan. We are committed to providing high-quality Computer Science education and fair, transparent customer service for every student.